Contact us – Immediate Serax 5.0 and 2.0 Version of Immediate 360 Serax
Got questions? Let our expert team guide your trading decisions!
We're Prepared to Interact With You
At Immediate Serax 5.0, we consider your questions and feedback as the building blocks of our growth and customer service. We appreciate engaging in meaningful conversations that lead to fruitful outcomes. Whether you have an inquiry, require assistance, or want to share your opinions, we are all ears.
Hours:
Our team operates from Monday to Friday, between 9:00 AM and 6:00 PM, UTC+8.
Email:
*Be aware that our assistance group only handles technical and general support queries, as well as inquiries about our Immediate 360 Serax build-it edition.
If you have inquiries about trading operations, we recommend you to directly interact with one of our executing brokers. In case you haven't set up an account with an executing broker yet, inform us and we'll facilitate a direct conversation with one of our recommended brokers on your behalf.
Contact us & Free Registration

Our dedicated team of professionals is centered on protecting the security of your account and they are eager to help in strengthening it against any unauthorized access.
We continuously seek methods of enhancement and greatly appreciate your recommendations for improving the Immediate 2.0 Serax experience.
Our main concern is to provide you with the best possible trading experience, and your feedback is highly valued. Feel free to reach out to us to express your thoughts, recommendations or criticisms. We are committed and unwavering in our goal to enhance our platform to its utmost potential!
Enhance Your Trading Skills with Professional Expertise
Join the trading revolution with Immediate 360 Serax. Our cutting-edge platform combines artificial intelligence and big data for exceptional trading performance. We're devoted to empowering traders, navigating you through market challenges with remarkable precision and expertise.